Testimonials

Thank you so much Kevin. I appreciate all your help, you’ve made this difficult time so much easier.

Sincerely
Sharon & family

S. Berney
October 24, 2018

My long time life partner was listed as palliative (cancer) with limited time left. I had the "Notification of Expected Death in the Home" form on hand along with a DNR. I phoned Kevin who suggested filling out the on-line prearrangement form. It was filled out a few days before death and Kevin called me back and indicated that all is in place and we will deal with the paperwork afterwards (Very reassuring). When my spouse passed away at 04:00 I called Kevin at 04:30 to notify him as required by the form. I was asked compassionately how much time I needed. Then with a prearrangement phone call the "Transfer Service" came, 2 professionally dressed men in full suits (at 06:30) to respectfully deal with some minor paperwork and transfer the body of my loved one. This all happened on the start of the Labour Day weekend. On Tuesday Kevin phoned to make an appointment the next day at my home to do the final paperwork. He then returned on Friday and met with me at home to deliver the ashes and death certificate. Everything was done at my home (wow). The whole experience, although emotional for me, was handled above my expectations and with such caring and exceptional service, beyond my expectations. And the total price was just over $1700. Based on my own experience I would highly recommend Kevin and Evergreen Cremation Centre for anyone in their time of Grief needing a Funeral Director.

Paul Tilroe
September 22, 2018

I'd like to thank you for all your help during my time of grief
You have been truly a god send.

jessie
September 11, 2018

Hi Kevin Re Rosalie Power I would like to thank you for your knowledge, kindness, caring and warmth you provided when you came to take our loving sister and wife away from her loving home upon her death. It was very much appreciated during this difficult time. Thank you once again for your expert caring with dealing with deceased individuals. Nina Strickland Paris, Ontario

Nina Strickland
July 16, 2018

On behalf of the Adcock & Bradford family ,I would like to thank Kevin from the bottoms of our hearts. He helped us so much when my mom, Joyce Mary Adcock, passed May 30,2018 We so appreciate the help Kevin gave to our step-dad, Harry, who had never gone thru something like this.Thank you!

Jo-Ann McFarlane
June 19, 2018

You're very kind indeed,.... The brief service held in the church grounds yesterday brought our farewell to Jeff to the perfect conclusion, and the scattering urn was just right for the occasion. Thanks again for all your help and advice just when it was most needed, and for processing things with that perfect combination of efficiency and sensitivity.
All best wishes

Glyn Hambrook
May 30, 2018

I wish we were meeting under different circumstances, but I am grateful that you were so very sweet to me on the phone and also very caring during this very difficult time.

Thank you for taking care of my mother right away when I phoned, that means the world to us

Bri N.
April 10, 2018

Dear Kevin.
Just wanted to thank you for your kindness and caring, especially the day I was upset.

It is wonderful to have such caring people such as yourself working in these positions. Such a service to your fellow man.
Take care,
Sincerely Sandra

Sandra
March 16, 2018

My Mom passed away in a Courtenay care home. My husband and I needed good advice and direction especially working remotely from the Mainland. We had a strict budget and Kevin made it work. He provided exactly what we needed in a difficult time. I highly recommend Evergreen Cremation Centre.

Yolanda Chmelyk, Surrey BC
February 1, 2018

Thank you so much for today! You put me at ease with all your help and advice,which I greatly appreciate.
It was very nice to meet you, I feel so relieved to have this in place.
Take care,
Sheila

Sheila
January 22, 2018

Thank you for everything we really are so happy with everything you have done for us. You were a very kind ear for everyone and it does take a special someone to do your part in our world. Thank you!

Kim O Dec-2017

Kim Orr
December 13, 2017

....Thanks again for your assistance, we appreciated your helpfulness and direction. It made getting through this difficult time a little easier.

All the best,
Sue Castell & Chris Buckham
Nov 2017

Sue Castell
November 6, 2017

....I consider the video Tom's funeral...I look at it often & am so thankful to have gone the route of a Living Reef rather than a " traditional" ceremony....

.....again un gros MERCI, Kevin...
....with thanks, Edith

Edith Cartier-Lapensee
October 26, 2017

"My brother and I suddenly lost our Mom and had absolutely no idea where to begin with making any arrangements. Lucky for us my sister in law is a friend of Kevin's and highly recommended him.
When dealing with grief it is difficult to focus on the details of funeral arrangements but Kevin coordinated the services to minimize the stress on our family while being understanding and compassionate. His guidance throughout the funeral service, burial, celebration and abundance of paperwork was greatly appreciated!
We cannot say enough positive things about Kevin and the way he helped us through such a difficult time and minimized the amount of stress!!
We highly recommend Kevin to anyone that will be faced with making these decisions throughout such a difficult time.
Thank you Kevin!"

Kim and Chris Dunn
April 26, 2017

I just want to let you know how much I appreciated the Evergreen approach to making arrangements for our loved one. You personalized the your services by making a trip to meet us in our hotel room just after our loved one passed. You were sensitive to our feelings and gave just the right advice that we needed to make decisions at a most difficult time; and we were able to complete the contract right away and email other details as needed. We were relieved that you were able to hold our loved one until the cremation time according to his expressed wishes.

When you delivered the cremains at our appointed meeting time, everything was in perfect order. The cards you created for our Celebration of Life are superb and we’ll be very proud to hand those out to our guests. I must also commend you on your website. Our obituary was posted in a timely manner and will serve as a tribute for many years to come. The website itself is easy to navigate and attractive to look at. Sorry this sounds so much like an advertisement, but everything you did for us was so much appreciated that I have been recommending your services to others.

On behalf of the family and friends, may we offer our deepest gratitude.

Maureen Therrien-McKinnon
February 6, 2017

My family are a mess and my support people are my (our) brother and my (our) niece. They are holding it together for me. At some point they will melt down and I will be there for them.
We have an extended family but everyone else is a mess. Another situation to deal with.
You have been my rock so I didn't have to lean so much on them.
So I thank-you for that.

Debbie Pentecost
February 6, 2017

My dad passed away on Monday. Kevin at Evergreen Cremation Centre on Gatacre has gone above and beyond. He came into the nursing home and waited for us to approach him. He had left the stretcher in the car. Being a nurse myself, I've seen countless funeral directors come in and just go straight to the room, like it's just order of business. Kevin was compassionate, came in as a person first. We didn't feel pressured to say goodbye. We took our time. He answered every question with such empathy and clarity...in such an overwhelming situation, he was our beacon.
We went to Evergreen on Tuesday to handle some matters, and once again he was kind and sensitive but as per my request, was straight with me about our options, choices and the proceedings.
Although this was one of the most difficult week's of my life, Kevin added some ease. We would recommend him in a heart beat, and would use his services again if needed.
Thank you Kevin...for everything.

Chantal Aubin - Ladysmith BC
July 28, 2016

My husband & I decided to pre-plan our funeral.We didn't want to leave this decision making to our children under very difficult circumstances. Kevin was very knowledgeable & understanding of our needs & did not pressured us towards any unnecessary expenses. He answered all of our questions in a professional & courteous manner. We are now worry free & with peace of mind.

Diane Marchand
July 19, 2016

When we called Kevin, my brother, Lyle, was not expected to live very long. Kevin met with myself and my brother, his wife and Lyle's partner within two hours at the hospital.
He was very professional as well as sympathetic to the urgency of putting plans in order to put my brother's mind at ease.
Thank you, Kevin, for all that you did to make this alittle bit easier during a stressful and emotional time. Thank you also for taking the time to deliver my brother's remains to Victoria.

Karen Mikkelson
July 13, 2016

Kevin made this difficult time the best it could have been for me. He was very accommodating, honest and compassionate. Never tried to push me into more than I wanted. Not being from the Island and having a loved one pass away there I was lost! I will be honest I called around and the service he gave from the first to last phone call/email was exceptional.

Kirsty Miller-Calgary, AB
July 4, 2016

When dealing with the grief of losing a loved one it is difficult to focus on the details of funeral arrangements. Kevin coordinated the services to minimize the stress on our family while always being understanding and compassionate to our needs. I also appreciated all his guidance through the maze of government paperwork required to be completed after a family member has passed away.

A. Smith Victoria BC

A. Smith - Victoria, BC
June 30, 2016

During a stressful and emotional time, it was good to have Kevin there to help. There was no pressure to buy something I didn't need, and the information he gave was very helpful. Kevin is not only professional, his caring character and compassionate character during a difficult time, was over and above, what I could ever expect.

Carol Warkentin, Ladysmith BC
June 21, 2016

Your feedback

We are always interested in hearing from the families that we serve.  Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.

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