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I wish we were meeting under different circumstances, but I am grateful that you were so very sweet to me on the phone and also very caring during this very difficult time.
Thank you for taking care of my mother right away when I phoned, that means the world to us
Just wanted to thank you for your kindness and caring, especially the day I was upset.
It is wonderful to have such caring people such as yourself working in these positions. Such a service to your fellow man.
My Mom passed away in a Courtenay care home. My husband and I needed good advice and direction especially working remotely from the Mainland. We had a strict budget and Kevin made it work. He provided exactly what we needed in a difficult time. I highly recommend Evergreen Cremation Centre.
Thank you so much for today! You put me at ease with all your help and advice,which I greatly appreciate.
It was very nice to meet you, I feel so relieved to have this in place.
Thank you for everything we really are so happy with everything you have done for us. You were a very kind ear for everyone and it does take a special someone to do your part in our world. Thank you!
Kim O Dec-2017
....Thanks again for your assistance, we appreciated your helpfulness and direction. It made getting through this difficult time a little easier.
All the best,
Sue Castell & Chris Buckham
....I consider the video Tom's funeral...I look at it often & am so thankful to have gone the route of a Living Reef rather than a " traditional" ceremony....
.....again un gros MERCI, Kevin...
....with thanks, Edith
"My brother and I suddenly lost our Mom and had absolutely no idea where to begin with making any arrangements. Lucky for us my sister in law is a friend of Kevin's and highly recommended him.
When dealing with grief it is difficult to focus on the details of funeral arrangements but Kevin coordinated the services to minimize the stress on our family while being understanding and compassionate. His guidance throughout the funeral service, burial, celebration and abundance of paperwork was greatly appreciated!
We cannot say enough positive things about Kevin and the way he helped us through such a difficult time and minimized the amount of stress!!
We highly recommend Kevin to anyone that will be faced with making these decisions throughout such a difficult time.
Thank you Kevin!"
I just want to let you know how much I appreciated the Evergreen approach to making arrangements for our loved one. You personalized the your services by making a trip to meet us in our hotel room just after our loved one passed. You were sensitive to our feelings and gave just the right advice that we needed to make decisions at a most difficult time; and we were able to complete the contract right away and email other details as needed. We were relieved that you were able to hold our loved one until the cremation time according to his expressed wishes.
When you delivered the cremains at our appointed meeting time, everything was in perfect order. The cards you created for our Celebration of Life are superb and we’ll be very proud to hand those out to our guests. I must also commend you on your website. Our obituary was posted in a timely manner and will serve as a tribute for many years to come. The website itself is easy to navigate and attractive to look at. Sorry this sounds so much like an advertisement, but everything you did for us was so much appreciated that I have been recommending your services to others.
On behalf of the family and friends, may we offer our deepest gratitude.
My family are a mess and my support people are my (our) brother and my (our) niece. They are holding it together for me. At some point they will melt down and I will be there for them.
We have an extended family but everyone else is a mess. Another situation to deal with.
You have been my rock so I didn't have to lean so much on them.
So I thank-you for that.
My dad passed away on Monday. Kevin at Evergreen Cremation Centre on Gatacre has gone above and beyond. He came into the nursing home and waited for us to approach him. He had left the stretcher in the car. Being a nurse myself, I've seen countless funeral directors come in and just go straight to the room, like it's just order of business. Kevin was compassionate, came in as a person first. We didn't feel pressured to say goodbye. We took our time. He answered every question with such empathy and clarity...in such an overwhelming situation, he was our beacon.
We went to Evergreen on Tuesday to handle some matters, and once again he was kind and sensitive but as per my request, was straight with me about our options, choices and the proceedings.
Although this was one of the most difficult week's of my life, Kevin added some ease. We would recommend him in a heart beat, and would use his services again if needed.
Thank you Kevin...for everything.
My husband & I decided to pre-plan our funeral.We didn't want to leave this decision making to our children under very difficult circumstances. Kevin was very knowledgeable & understanding of our needs & did not pressured us towards any unnecessary expenses. He answered all of our questions in a professional & courteous manner. We are now worry free & with peace of mind.
When we called Kevin, my brother, Lyle, was not expected to live very long. Kevin met with myself and my brother, his wife and Lyle's partner within two hours at the hospital.
He was very professional as well as sympathetic to the urgency of putting plans in order to put my brother's mind at ease.
Thank you, Kevin, for all that you did to make this alittle bit easier during a stressful and emotional time. Thank you also for taking the time to deliver my brother's remains to Victoria.
Kevin made this difficult time the best it could have been for me. He was very accommodating, honest and compassionate. Never tried to push me into more than I wanted. Not being from the Island and having a loved one pass away there I was lost! I will be honest I called around and the service he gave from the first to last phone call/email was exceptional.
When dealing with the grief of losing a loved one it is difficult to focus on the details of funeral arrangements. Kevin coordinated the services to minimize the stress on our family while always being understanding and compassionate to our needs. I also appreciated all his guidance through the maze of government paperwork required to be completed after a family member has passed away.
A. Smith Victoria BC
During a stressful and emotional time, it was good to have Kevin there to help. There was no pressure to buy something I didn't need, and the information he gave was very helpful. Kevin is not only professional, his caring character and compassionate character during a difficult time, was over and above, what I could ever expect.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.